Shipping
Shipping Costs
Greece
Orders to be shipped within
Greece, are delivered by ACS Courier.
Delivery time ranges
between 1 to 2 working days, depending on the shipment location.
Orders received by
1:30 PM, Monday to Saturday, will be dispatched on the same day.
Standard Delivery (Small
Volumetric Size)
For orders under 49,99€,
the shipping cost is 3€.
For orders over 50€,
shipping is free for all destinations within Greece.
Cash on delivery costs are €1,50 for each purchase.
Orders of small volumetric
size are delivered by ACS Courier.
Note:
-
You can
receive your order from your nearest courier store, as long as you have
selected this option at the Checkout point of your ordering process.
-
Specific
delivery information prior to the actual delivery (such as, time of delivery)
cannot be provided by the courier company.
-
In the
case of a delivery impediment, the courier company will contact you to arrange a
new delivery date.
Cyprus
Orders to be shipped to
Cyprus, are delivered by ACS Courier.
The shipping cost for
all orders, standard or bulky, is 14€.
Cash on delivery is
not available.
Delivery time is
estimated for up to 3 working days.
Availability-Delivery time
By the term availability
we mean the time elapsed between when an order is placed and when it is
actually received by our system.
In case a product
already included in your order is temporarily unavailable, we will contact you
as soon as possible.
In some cases,
products might be out of stock. Also,
new products may have been launched by the manufacturer, ordered by our
company, yet, still in the process of being delivered to our store.
All orders received by
1:30 PM, Monday to Saturday, will be dispatched on the same day. Orders
received from Saturday noon to Sunday will be processed on Monday morning. Delivery time ranges between 1 to 4 working
days, depending on the shipping location.
Force Majeure
In cases of force
majeure (such as, bad weather conditions, strikes, etc.) in which the actual
delivery time exceeds the estimated one, we will contact you in order to inform
you as well as ask you on how you wish to proceed with your pending order.
Our company does not
accept any liability whatsoever for possible damages or losses
Limitation of
Liability
Our company is not responsible or liable for any
possible damages (or losses) that may arise due to non-delivery. In addition, our online store cannot guarantee the estimated delivery time in
cases of force majeure or when products are unavailable by our supplier. When this is case, our online store makes
sure to inform customers as soon as possible.
Non-delivered Packages
Sometimes packages may
return to us upon non-delivery. In case
a paid-in-full order returns to us, we will credit our customer’s account to its
full amount (including shipping costs).
The customer will be informed
regarding the non-delivered package return in order to make sure whether he/she
wants the order to be re-delivered, or not.
Possible reasons of
package non-delivery:
Wrong/invalid address. Please make sure and double-check that the
address you fill in during your online information input is correct.
Other Problems. Sometimes address tags are worn out during shipping process causing them to be illegible by the courier employee. Other times a courier employee may deliver the package to a wrong address by mistake.