Terms & Conditions
Terms & Conditions
Before entering our website and making use of any of the Services
herein, we invite you to read, understand and agree with the Terms and
Conditions. In case you disagree with any of the terms and provision or with
the Terms and Conditions in total, please refrain from using any of the services
herein, including browsing throughout our website, or purchasing a product. You
acknowledge and agree that any use of the Services herein, including the submission
of an order in the e-shop, constitutes a confirmation of your acceptance of the
Terms of Use. For that reason, users/visitors
are advised to frequently check for any Terms and Conditions updates.
The Company
www.modis.gr is the official e-shop of the company under the name of “ΛΑΜΠΡΟΠΟΥΛΟΣ ΧΡ. ΣΠΥΡΙΔΩΝ ΛΙΑΝΙΚΟ ΕΜΠΟΡΙΟ ΕΝΔΥΜΑΤΩΝ ΥΠΟΔΗΜΑΤΩΝ ΚΑΙ ΑΞΕΣΟΥΑΡ, ΜΕ ΑΛΛΗΛΟΓΡΑΦΙΑ Ή ΜΕΣΩ ΔΙΑΔΙΚΤΥΟΥ".
- Vat Number 126526838
- Public Financial Service Α’ ΠΑΤΡΩΝ
- Brand ΣΠΥΡΟΣ ΛΑΜΠΡΟΠΟΥΛΟΣ
- Located 57 Riga Feraiou Street, Patra, 26221, Greece
- Registration Number 131605916000
At Modis, you will find a wide range of products for both men and women
from well-known, exclusive international brands as well as from our own private
label Modis.
Our Company’s aim is to continuously enrich our customer’s experience by
offering innovative features and an experience for our users that meets and
surpasses Greek standards, while at the same time providing up-to-date
information on the latest fashion trends, new products available coming from
the international market and the ability to acquire them with just a few
clicks.
Content
Even though our company strives to ensure that its website content is
based on true, accurate, current and complete information, users agree that, in
some instances, it may actually be impossible for Modis to control its content
and services as a whole. In addition, Modis cannot ensure or guarantee that the
use of website information, elements or materials included in its content will not
violate third-party’s rights.
Modis’ website content is not to be construed as advice or to direct or
indirect prodding to any action or activity.
In all cases, website content evaluation as well as use relies on the
user.
Please note that minors are not allowed to access our website services
since these services could be considered as inappropriate. If, however, minors out of their own
volition, visit webpages with inappropriate/insulting/immoral content, our
company bears no responsibility, whatsoever.
Users are responsible for the possession and maintenance of the
equipment needed to use Modis’ services.
User Registration
In order to use the products and services of our online store (www.modis.gr), you
need to register as a member on our website and provide us with some basic, yet
necessary, personal information. Upon
registration, the user agrees to provide true, accurate, current and complete
information as well as keep this data valid and up-to-date. As soon as the registration process is
completed, the user will receive a confirmation e-mail along with a password and
the username of his/her choice.
Registered members of Modis are entirely responsible for any of the activities
they engage in when logged in their user accounts and therefore, the company
cannot be liable for any harm or damage caused due to users’ noncompliance to the
present Terms and Conditions.
Users agree to immediately inform our company for instances of unauthorized
use or violation of their account.
Please refer to the Privacy Policy section below.
Product Purchase
Purchase orders from Modis are considered as distance sales contracts
and are subject to the relevant
provisions of Greek Law (2251/1994 and 131/2003). How to place an order,
payment methods and delivery options are described in detail in the relevant
sections of our webpage.
Pricing
The listed prices of the products provided by Modis include the
applicable by law VAT (24%) in Euro (€). The company reserves the right to
modify prices without being obliged to prior notice. The customer is charged based on the product
pricing that is valid at the time of the purchase, even if any price
modification may have taken place following the purchase.
Payment Terms
For our customers’ convenience, Modis provides the following payment
options:
Credit/Debit card. Our online
store has taken all the necessary precautions to ensure the safety of our
customers’ trading transactions. Every transaction is protected by high-tech online
security systems (SSL-256 bit and digital attestation by CloudFlare) which, in
cooperation with Eurobank, guarantee a completely secure trading environment. Credit
card holders (with the exception of National Bank credit card holders) are
provided with the option of interest-free payments. When choosing the credit
card option as your payment method, customers will be automatically transferred
to Eurobank’s highly-protected platform, where customers will be asked to enter
their credit card data in order for the transaction
to take place. Our company neither collects nor maintains users’ credit card
personal data. In case credit card is declined
by the user’s bank institute, our company has the right to cancel the customer’s
order, altogether.
Cash on Delivery. Payment can
take place during delivery process at your premise. The cash on delivery
service is free of charge for all orders.
Bank transfer/e-Banking. Our
company holds the following bank accounts:
- ALPHA
BANK - IBAN: GR61 0140 5300 5300 0200 2023 024
- EUROBANK - IBAN:
GR8202602470000560201260885
Beneficiary/Account Holder: Lampropoulos Chr. Spyridon
Orders are held as pending, unless the payment process is completed and the
bank transfer has been verified.
For an order to be processed as soon as possible, a scanned document or
the electronic bank receipt along with the order number and customer’s name
must be sent to [email protected] .
PayPal. Payment can be made by the use of PayPal.
Product Guarantee
Following European and Greek legislation’s instructions, all products
provided by Modis are accompanied with their manufacturer’s guarantee (product
guarantee is provided free with no additional charge).
Promotion Codes
As a registered member you may be eligible from time to time to receive promotion
codes. All promotion codes are available
for a limited time, cannot be used once expired, cannot be combined with other
offers or given to another user.
Product Returns/Exchanges/ Order
Cancellations
All terms and conditions, as hereby defined, are applied for all
products and trading transactions conducted through Modis online store.
In case the product does not meet your expectations, you have the right
to return the item you purchased.
Product return must be made within 14 days from the delivery date. In
all cases, product return shipping is free of charge. The product being returned must be intact, in
its original packaging together with all the documents accompanying the product.
Following product check, Modis will decide upon whether product return is
accepted or not, and will inform the customer on how to proceed. For your convenience, you are advised to both
contact our company as well as send your return product along with its invoice
and delivery receipt.
Refund takes place with the same payment method used for the original
purchase. In case of cash on delivery, money
return will take place through a bank transfer.
In all cases, refund will be completed within 5 business days from
product return. However, when partial
in-advance payment (50% of the total product value) regarding product
reservation is concerned, the product is put on hold for 30 days. When no partial in-advance payment has taken
place, the product is reserved for 5 days.
If the product remains unclaimed beyond that period, the customer will
not have the right for a refund and the product will not be reserved anymore.
The customer has the right to cancel an order, at any time, as long as,
the purchase has not been completed or shipped. In case the purchase has been
completed and paid in full (either through credit/debit card or through bank
transfer), refund will take place with the same payment method used for the
original purchase with the exception of the cash on delivery method of payment. In addition, customers can have a 3-month credit
(without money return). Following the
3-month period without use of this credit, the service will not be available
anymore.
For further information regarding Consumer Rights and Alternative/Online
Dispute Resolution option, please visit:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Intellectual Property Rights
The content on the Site contained therein is owned by or licensed to
Modis, and is subject to copyright and other intellectual property rights under
Greek and foreign laws and international conventions. Company content, includes
without limitation: designs, text, trademarks, product photographs, logos and graphics
as well as any data that is presented, retransmitted or sent by Modis. All content,
including third-party trademarks, logos, insignia, photos or any other material
used in connection with the site, is the property of the Company or of its
suppliers and it is protected by Greek and International copyright law. Any other use of site material - including
reproduction, modification, distribution, republishing, transmission, display
or otherwise exploited for any other purposes whatsoever - without the prior
written permission either of Modis or of the respective third-party owners, is
strictly prohibited. Our Company will take
all the necessary legal actions, including claims for compensation, to protect its
business rights.
Information provided to Modis is not regarded as confidential and does
not constitute user’s property. Modis may collect data for commercial purposes.
Privacy Policy
The management and protection of personal data of the visitor/user of
Modis services is subject to the relevant provisions of Greek Law 2472/1997 as
well as to the General Regulation on the Protection of Individuals against the
Processing of Personal Data (2016/679 / EU).
Users’ personal information will not be disclosed, publicized, or sold
to a third-party unless waive of confidentiality is legally dictated.
Every transaction in our online store is protected by high-tech online
security systems. Modis neither stores nor receives notification regarding customers’
credit card personal information during online transactions. Instead, credit
card information directly enters Eurobank’s secure trading environment in which
it is protected and kept safe there.
Personal data provision constitutes a confirmation of users’ acceptance
of their data processing for contractual, delivery, promotional, or customer
identification purposes by Modis.
The customer may oppose the personal information process and has the
right to free access of all of his/her personal data provided to Modis (2472/97). For exercising your right to opposition, you
can contact [email protected]
For more detailed information regarding data processing, please visit our
Privacy Policy.
Cookies
Cookies are small pieces of text sent by your web browser during your
visit to Modis website. A cookie file is stored in your web browser and allows Modis
to navigate to our site, log-in, recognize you and make your next visit easier
and the Service more useful and individualized as they enable us to identify
you as a Modis user. Cookies can be "persistent" or
"session" cookies. Once you
have signed in your Modis account, we use session cookies to automatically recognize
you as a regular customer and to temporarily store ordering information needed
for making your shopping basket (shopping cart) work. Session cookies are automatically deleted from
your electronic device during your exit from the Modis website. We also use
persistent cookies that enable us to improve certain functions of the Service,
to store your preferences and to provide you with personalized content and
interest-based advertising. Persistent cookies remain in your electronic device
for longer periods of time than session cookies and need to be erased by the
user.
In addition, our Company uses Google Analytics, Skroutz Analytics,
Linkwise, Bestprice, and Hotjar web-services to maximize the quality of our customer’s
experience. Consequently, during your
visit to the Modis website, data compiled for anonymous statistical purposes is
protected from each company’s Privacy Policies, as defined in their official
webpage.
Instructions on how to disable or delete cookies can be found in the
settings of your web browser.
External Links
Our Website may contain links, hyperlinks and or banners that lead to
other websites owned and operated by third parties. These other websites may
contain information and adopt Policies that are different to ours, therefore
Modis bares no responsibility for the practices used by those third parties, the
information provided by them, their content or for any loss or damage caused by
their use. It is highly recommended to read and understand their Terms and
Conditions and Privacy Policies before entering third-party websites.
Miscellaneous
Force Majeure. In cases of force majeure, when delivery time exceeds the
estimated one, customers will be informed via e-mail on how they wish to
proceed with their pending order.
Even though in cases of force majeure, our company bares no
responsibility for the delivery delay, we do strive to maximize the quality and
the efficiency of our services.
Terms and Conditions Modification. Our company retains the right, at any
time, to modify, revise or renew the Terms and Conditions of our website. Any changes or modifications will be
effective immediately upon posting the updated Terms and Conditions on the Site.
Governing Law
The laws of Greece govern any contract arising from our website, and all disclaimers, terms and conditions and terms of use.