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Terms & Conditions

Terms & Conditions

Before entering our website and making use of any of the Services herein, we invite you to read, understand and agree with the Terms and Conditions. In case you disagree with any of the terms and provision or with the Terms and Conditions in total, please refrain from using any of the services herein, including browsing throughout our website, or purchasing a product. You acknowledge and agree that any use of the Services herein, including the submission of an order in the e-shop, constitutes a confirmation of your acceptance of the Terms of Use.  For that reason, users/visitors are advised to frequently check for any Terms and Conditions updates.

 

The Company

www.modis.gr is the official e-shop of the company under the name of “ΛΑΜΠΡΟΠΟΥΛΟΣ ΧΡ. ΣΠΥΡΙΔΩΝ ΛΙΑΝΙΚΟ ΕΜΠΟΡΙΟ ΕΝΔΥΜΑΤΩΝ ΥΠΟΔΗΜΑΤΩΝ ΚΑΙ ΑΞΕΣΟΥΑΡ, ΜΕ ΑΛΛΗΛΟΓΡΑΦΙΑ Ή ΜΕΣΩ ΔΙΑΔΙΚΤΥΟΥ".

  • Vat Number 126526838 
  • Public Financial Service  Α’ ΠΑΤΡΩΝ
  • Brand ΣΠΥΡΟΣ ΛΑΜΠΡΟΠΟΥΛΟΣ
  • Located 57 Riga Feraiou Street, Patra, 26221, Greece
  • Registration Number 131605916000

At Modis, you will find a wide range of products for both men and women from well-known, exclusive international brands as well as from our own private label Modis.

Our Company’s aim is to continuously enrich our customer’s experience by offering innovative features and an experience for our users that meets and surpasses Greek standards, while at the same time providing up-to-date information on the latest fashion trends, new products available coming from the international market and the ability to acquire them with just a few clicks.

 

Content

Even though our company strives to ensure that its website content is based on true, accurate, current and complete information, users agree that, in some instances, it may actually be impossible for Modis to control its content and services as a whole. In addition, Modis cannot ensure or guarantee that the use of website information, elements or materials included in its content will not violate third-party’s rights.

Modis’ website content is not to be construed as advice or to direct or indirect prodding to any action or activity.  In all cases, website content evaluation as well as use relies on the user.

Please note that minors are not allowed to access our website services since these services could be considered as inappropriate.  If, however, minors out of their own volition, visit webpages with inappropriate/insulting/immoral content, our company bears no responsibility, whatsoever.

Users are responsible for the possession and maintenance of the equipment needed to use Modis’ services.

 

User Registration

In order to use the products and services of our online store (www.modis.gr), you need to register as a member on our website and provide us with some basic, yet necessary, personal information.  Upon registration, the user agrees to provide true, accurate, current and complete information as well as keep this data valid and up-to-date.  As soon as the registration process is completed, the user will receive a confirmation e-mail along with a password and the username of his/her choice.  Registered members of Modis are entirely responsible for any of the activities they engage in when logged in their user accounts and therefore, the company cannot be liable for any harm or damage caused due to users’ noncompliance to the present Terms and Conditions.

Users agree to immediately inform our company for instances of unauthorized use or violation of their account.

Please refer to the Privacy Policy section below.

 

Product Purchase

Purchase orders from Modis are considered as distance sales contracts and are subject to the relevant provisions of Greek Law (2251/1994 and 131/2003). How to place an order, payment methods and delivery options are described in detail in the relevant sections of our webpage.

 

Pricing

The listed prices of the products provided by Modis include the applicable by law VAT (24%) in Euro (€). The company reserves the right to modify prices without being obliged to prior notice.  The customer is charged based on the product pricing that is valid at the time of the purchase, even if any price modification may have taken place following the purchase.

 

Payment Terms

For our customers’ convenience, Modis provides the following payment options:

Credit/Debit card.  Our online store has taken all the necessary precautions to ensure the safety of our customers’ trading transactions. Every transaction is protected by high-tech online security systems (SSL-256 bit and digital attestation by CloudFlare) which, in cooperation with Eurobank, guarantee a completely secure trading environment. Credit card holders (with the exception of National Bank credit card holders) are provided with the option of interest-free payments. When choosing the credit card option as your payment method, customers will be automatically transferred to Eurobank’s highly-protected platform, where customers will be asked to enter their credit card data in order for  the transaction to take place. Our company neither collects nor maintains users’ credit card personal data.  In case credit card is declined by the user’s bank institute, our company has the right to cancel the customer’s order, altogether.

Cash on Delivery.  Payment can take place during delivery process at your premise. The cash on delivery service is free of charge for all orders.

Bank transfer/e-Banking.  Our company holds the following bank accounts:

  1. ALPHA BANK  -  IBAN: GR61 0140 5300 5300 0200 2023 024
  2. EUROBANK  -  IBAN: GR8202602470000560201260885

Beneficiary/Account Holder: Lampropoulos Chr. Spyridon

Orders are held as pending, unless the payment process is completed and the bank transfer has been verified.

For an order to be processed as soon as possible, a scanned document or the electronic bank receipt along with the order number and customer’s name must be sent to [email protected] .

PayPal. Payment can be made by the use of PayPal.

 

Product Guarantee

Following European and Greek legislation’s instructions, all products provided by Modis are accompanied with their manufacturer’s guarantee (product guarantee is provided free with no additional charge).  

 

Promotion Codes

As a registered member you may be eligible from time to time to receive promotion codes.  All promotion codes are available for a limited time, cannot be used once expired, cannot be combined with other offers or given to another user.

 

Product Returns/Exchanges/ Order Cancellations

All terms and conditions, as hereby defined, are applied for all products and trading transactions conducted through Modis online store.

In case the product does not meet your expectations, you have the right to return the item you purchased.  Product return must be made within 14 days from the delivery date. In all cases, product return shipping is free of charge.  The product being returned must be intact, in its original packaging together with all the documents accompanying the product. Following product check, Modis will decide upon whether product return is accepted or not, and will inform the customer on how to proceed.  For your convenience, you are advised to both contact our company as well as send your return product along with its invoice and delivery receipt.

Refund takes place with the same payment method used for the original purchase.  In case of cash on delivery, money return will take place through a bank transfer.  In all cases, refund will be completed within 5 business days from product return.  However, when partial in-advance payment (50% of the total product value) regarding product reservation is concerned, the product is put on hold for 30 days.  When no partial in-advance payment has taken place, the product is reserved for 5 days.  If the product remains unclaimed beyond that period, the customer will not have the right for a refund and the product will not be reserved anymore.

The customer has the right to cancel an order, at any time, as long as, the purchase has not been completed or shipped. In case the purchase has been completed and paid in full (either through credit/debit card or through bank transfer), refund will take place with the same payment method used for the original purchase with the exception of the cash on delivery method of payment.  In addition, customers can have a 3-month credit (without money return).  Following the 3-month period without use of this credit, the service will not be available anymore.

For further information regarding Consumer Rights and Alternative/Online Dispute Resolution option, please visit:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

 

Intellectual Property Rights

The content on the Site contained therein is owned by or licensed to Modis, and is subject to copyright and other intellectual property rights under Greek and foreign laws and international conventions. Company content, includes without limitation: designs, text, trademarks, product photographs, logos and graphics as well as any data that is presented, retransmitted or sent by Modis. All content, including third-party trademarks, logos, insignia, photos or any other material used in connection with the site, is the property of the Company or of its suppliers and it is protected by Greek and International copyright law.  Any other use of site material - including reproduction, modification, distribution, republishing, transmission, display or otherwise exploited for any other purposes whatsoever - without the prior written permission either of Modis or of the respective third-party owners, is strictly prohibited.  Our Company will take all the necessary legal actions, including claims for compensation, to protect its business rights.

Information provided to Modis is not regarded as confidential and does not constitute user’s property. Modis may collect data for commercial purposes.

 

Privacy Policy

The management and protection of personal data of the visitor/user of Modis services is subject to the relevant provisions of Greek Law 2472/1997 as well as to the General Regulation on the Protection of Individuals against the Processing of Personal Data (2016/679 / EU).  Users’ personal information will not be disclosed, publicized, or sold to a third-party unless waive of confidentiality is legally dictated.

Every transaction in our online store is protected by high-tech online security systems. Modis neither stores nor receives notification regarding customers’ credit card personal information during online transactions. Instead, credit card information directly enters Eurobank’s secure trading environment in which it is protected and kept safe there. 

Personal data provision constitutes a confirmation of users’ acceptance of their data processing for contractual, delivery, promotional, or customer identification purposes by Modis.

The customer may oppose the personal information process and has the right to free access of all of his/her personal data provided to Modis (2472/97).  For exercising your right to opposition, you can contact [email protected] 

For more detailed information regarding data processing, please visit our Privacy Policy.

 

Cookies

Cookies are small pieces of text sent by your web browser during your visit to Modis website. A cookie file is stored in your web browser and allows Modis to navigate to our site, log-in, recognize you and make your next visit easier and the Service more useful and individualized as they enable us to identify you as a Modis user. Cookies can be "persistent" or "session" cookies.  Once you have signed in your Modis account, we use session cookies to automatically recognize you as a regular customer and to temporarily store ordering information needed for making your shopping basket (shopping cart) work.  Session cookies are automatically deleted from your electronic device during your exit from the Modis website. We also use persistent cookies that enable us to improve certain functions of the Service, to store your preferences and to provide you with personalized content and interest-based advertising. Persistent cookies remain in your electronic device for longer periods of time than session cookies and need to be erased by the user.

In addition, our Company uses Google Analytics, Skroutz Analytics, Linkwise, Bestprice, and Hotjar web-services to maximize the quality of our customer’s experience.  Consequently, during your visit to the Modis website, data compiled for anonymous statistical purposes is protected from each company’s Privacy Policies, as defined in their official webpage.

Instructions on how to disable or delete cookies can be found in the settings of your web browser.

 

External Links

Our Website may contain links, hyperlinks and or banners that lead to other websites owned and operated by third parties. These other websites may contain information and adopt Policies that are different to ours, therefore Modis bares no responsibility for the practices used by those third parties, the information provided by them, their content or for any loss or damage caused by their use. It is highly recommended to read and understand their Terms and Conditions and Privacy Policies before entering third-party websites.

 

Miscellaneous

Force Majeure. In cases of force majeure, when delivery time exceeds the estimated one, customers will be informed via e-mail on how they wish to proceed with their pending order.

Even though in cases of force majeure, our company bares no responsibility for the delivery delay, we do strive to maximize the quality and the efficiency of our services.

 

Terms and Conditions Modification. Our company retains the right, at any time, to modify, revise or renew the Terms and Conditions of our website.  Any changes or modifications will be effective immediately upon posting the updated Terms and Conditions on the Site.

Governing Law

The laws of Greece govern any contract arising from our website, and all disclaimers, terms and conditions and terms of use.